Предложены новые модели данных и подход к интеграции систем мониторинга событий, контроля неполадок, установки обновлений и прочих процессов, которые обслуживаются разрозненными командами и инструментальными средствами автоматизации в большой глобально распределенной инфраструктуре. Новая интеграционная архитектура и модели управления внедрены в крупной интернациональной IT компании, что позволило обеспечить непрерывность цикла
обслуживания и обновления интернет-сервисов в быстро развивающейся сфере телекоммуникаций.
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